Reviews for THE WINDING HOUSE TEA ROOMS, BRIDGNORTH

5/5 from Kierston
2 years ago
Lovely little tea room at the cliff railway. Perfect viewing for the railway cars and inside the tea room you can see the mechanical workings through the window. Plus fantastic views over the wall. Felt like we were in a secret garden surrounded by the plants and inquisitive bumble bees. Enjoyed a cuppa and a delicious toasted sandwich and salad sat in the sunshine. My only criticism would be a request for more umbrellas outside as there was very little shade and only 2 tables in the sun with umbrellas.
4/5 from JF
2 years ago
Stopped here for a coffee. No food ordered as they had sold out of scones. Limited seating inside. There are steep stairs to the outside seating area. No lifts. From this vantage point, you can see the Bridgnorth cliff railway go up and down and low town. A wide selection of tea and coffee available with assortment of cakes assortment. As noted on the menu, it states due to limited interest, vegan options are not currently available though there are vegetarian choices. Vegetarian options: No vegan options.
5/5 from TTV
2 years ago
Inside it looks like an old-fashioned Tea Room. No-one else was in, so we got a lovely table by the corner Windows looking out over the Trams. The steps are steep going down but it's lovely when downstairs (there is seating on the main level but this wasn't open, presumably when main summer. Cakes were delicious & lots of various teas (although Husband just had a 'normal' tea in a pot). The outside area is currently closed as a wall is being repaired but this would be a great spot once re-opened.
5/5 from Richard
2 years ago
Lovely Tea room at the top of the Cliff Railway,situated in what is referred to as the winding room. Great views over the Railway and beyond. Nice tea and coffee, also serving nice food
1/5 from Dave
3 years ago
Edited June 29, 2023 (after response from owner): Thank you for responding to our recent review. The comments I now make and those already posted are motivated by a desire to help you improve your business. As you can see from my first review, we were very impressed with your service at that time. Unfortunately, this time, not so much. We did NOT receive an email response from you when we filled in the online form. We checked our junk email folder repeatedly. Also if, as you have stated, you have had to reduce your opening times, this should be reflected on your website and in your premises window. Since you have not done this and we had no other information to go on, we turned up on a Tuesday, a day you should have been open according to the website, to a closed tearoom and we had to post the review we did. We are not locals and knew nothing of the situation with the railway. We still don't. It wasn't on our list of things to do. We can't be expected to know about everything going on affecting your business. With better website information, we wouldn't have had to write the review we did. We sincerely hope our comments will be taken on-board so that we can visit another time and experience the good service we once enjoyed. Edited June 20, 2023 So disappointed! According to the website, it's still open, so we filled out the online form for an afternoon tea. No reply received. Phoned and left a message. No reply. Arrived, and it's closed! Very poor customer service. From an earlier review: Cannot recommend this tearoom enough! We had an afternoon tea for two. Two choices of sandwich fillings, two cakes, two scones with butter, clotted cream and jam, and two drinks. Portions are very generous. We couldn't eat anything more after all that! Service was excellent. Can't wait to go again. And the views from the tearoom are great.
5/5 from Matthew
4 years ago
Came here for afternoon tea with my parents yesterday. What a lovely place to relax and enjoy each other’s company! The afternoon tea was £15 per person, and needed to be pre-booked in advance (which was very straightforward on the website/email). The tea room was lovely and warm on a cold day outside! The only thing I would caution around is that the stairs to get to the tea room are an old spiral staircase - most the easiest if you have mobility issues. However, there’s not much the tea room can do about this as the building is old and part of the railway next door. The staff were exceptional. Kind, attentive (but not overly so), and very happy to take care of us. The tea itself was wonderful and very good value for money. There was so much provided we had to take the chocolate cake home! All the sandwiches were well made, and the scones were homemade and very tasty. We were asked if we had any allergies (which is always good to see!) and we’re presented with a substantial list of tea options. There was absolutely no rush for us to leave, and the atmosphere was very relaxed. We will definitely be back - thank you for a wonderful time!
5/5 from Mik
4 years ago
Lovely hot chocolate ! Quirky tea rooms , great staff , no good if you can't do steps ! Great view of the winding gear of funicular railway .. Sunny terrace at the back . Well worth a visit . We had an orphaned duckling there on the day of our visit ! RSPB notified and duckling being taken to Much Wenlock to be reunited with his brothers and sisters who had all been found in and around the railway !
5/5 from Ellen
4 years ago
Lovely place on a sunny day in march ,cream teas all round , delightful XX
5/5 from Dave
7 years ago
If you like quality food with a service to match this is the place for you. My wife and I have just moved to the town and this is going to be a regular haunt of ours. The salad served with the sandwiches was a delight. The selection of cakes are breathtaking!
5/5
8 years ago
Tiny but wonderful. Tasty, well presented food and drinks. Lovely views across the valley. As it's an old building it's access down a very steep winding staircase is very difficult for the less able bodied. If you can manage it though, it's definitely worth the effort.